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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: 8/2/2025

Privacy Commitment

We are committed to protecting your privacy and handling your personal information responsibly. This policy explains our practices in detail.

1. Company Information

Data Controller

Mango Tech USA LLC

New Jersey, United States

Website: bellemayaprints.com

Brand: Belle Maya

Email: [email protected]

This Privacy Policy is governed by United States federal law and the laws of the State of New Jersey. We comply with applicable privacy regulations including the California Consumer Privacy Act (CCPA) where applicable.

2. Information We Collect

Information You Provide Directly

Account Information

  • • Name and contact information (email, phone, address)
  • • Account credentials (username, password)
  • • Payment information (credit card details, billing address)
  • • Profile information and preferences
  • • Communication preferences and marketing opt-ins

Order Information

  • • Purchase history and order details
  • • Shipping and billing addresses
  • • Custom design files and artwork
  • • Product reviews and ratings
  • • Customer service interactions

Information Collected Automatically

Technical Information

  • • Device information (type, operating system, browser)
  • • IP address and location data
  • • Website usage data and analytics
  • • Cookies and tracking technologies
  • • Log files and error reports

Information from Third Parties

External Sources

  • • Social media platforms (when you connect accounts)
  • • Payment processors (transaction verification)
  • • Shipping carriers (delivery confirmation)
  • • Marketing partners (with your consent)
  • • Data verification services
3. How We Use Your Information

Primary Uses

Order Processing

  • • Process and fulfill orders
  • • Handle payments and refunds
  • • Manage shipping and delivery
  • • Provide customer support

Account Management

  • • Create and maintain accounts
  • • Authenticate users
  • • Manage preferences
  • • Send account notifications

Secondary Uses

Business Operations

  • • Improve products and services
  • • Analyze website usage and performance
  • • Conduct market research and analytics
  • • Prevent fraud and enhance security
  • • Comply with legal obligations
  • • Send marketing communications (with consent)

Legal Basis for Processing

We process your information based on:

  • Contract Performance: To fulfill our obligations under your orders
  • Legitimate Interests: To improve our services and prevent fraud
  • Legal Compliance: To comply with applicable laws and regulations
  • Consent: For marketing communications and optional features
4. Information Sharing and Disclosure

Important Notice

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

When We Share Information

Service Providers

We share information with trusted partners who help us operate our business:

  • • Payment processors (Stripe, PayPal)
  • • Shipping carriers (UPS, FedEx, USPS)
  • • Email service providers
  • • Cloud storage and hosting services
  • • Customer service platforms
  • • Analytics and marketing tools

Legal Requirements

We may disclose information when required by law or to:

  • • Comply with legal process or government requests
  • • Protect our rights and property
  • • Investigate fraud or security issues
  • • Protect the safety of our users or the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

Security Measures

We implement comprehensive security measures including:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication
  • Monitoring: Continuous monitoring for security threats
  • Regular Updates: Security patches and system updates
  • Employee Training: Regular security training for staff
  • Third-Party Audits: Regular security assessments

Data Retention

Retention Periods

  • • Account data: Retained while account is active
  • • Order history: 7 years for legal and tax purposes
  • • Marketing data: Until you opt out or withdraw consent
  • • Analytics data: Aggregated and anonymized after 2 years
  • • Customer service records: 3 years after resolution

Data Breach Response

In the event of a data breach, we will notify affected users and relevant authorities as required by law, typically within 72 hours of discovery. We will provide clear information about what happened and steps being taken to address the issue.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-Out: Withdraw consent for marketing communications
  • Restriction: Limit how we process your information

California Privacy Rights (CCPA)

California residents have additional rights:

  • • Right to know what personal information is collected
  • • Right to delete personal information
  • • Right to opt-out of the sale of personal information
  • • Right to non-discrimination for exercising privacy rights
  • • Right to request categories of information disclosed

How to Exercise Your Rights

To exercise your privacy rights, contact us:

  • • Email: [email protected]
  • • Online: Use our Privacy Request Form
  • • Mail: Write to our legal department

We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

7. Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies

Required for website functionality, including shopping cart, login, and security features.

Performance Cookies

Help us understand website usage and improve performance through analytics.

Functional Cookies

Remember your preferences and settings to enhance your experience.

Marketing Cookies

Track your activity to deliver personalized advertisements (with consent).

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. You can also use our Cookie Preference Center to manage your cookie choices.

8. Children's Privacy

Age Restrictions

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Parental Rights

Parents have the right to review, delete, or refuse further collection of their child's information. If you are a parent and believe your child has provided us with personal information, please contact us at [email protected].

9. International Data Transfers

Cross-Border Data Processing

Our servers are located in the United States. If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States where our servers are located.

Data Protection Measures

For international transfers, we ensure:

  • • Adequate protection through appropriate safeguards
  • • Compliance with applicable data protection laws
  • • Contractual protections with service providers
  • • Regular monitoring of data protection practices
10. Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by:

  • Posting the updated policy on our website
  • Sending email notification to registered users
  • Displaying a prominent notice on our website
  • Providing at least 30 days' notice for material changes

Continued Use

Your continued use of our services after the effective date of any changes constitutes acceptance of the revised Privacy Policy. If you do not agree to the changes, please discontinue use of our services.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Contact Information

Mango Tech USA LLC

Privacy Officer

Email: [email protected]

Website: bellemayaprints.com/privacy

Response Time

We will respond to your privacy inquiries within 30 days. For urgent matters, please indicate "URGENT PRIVACY MATTER" in your subject line.

Contact Us

Last updated: 8/2/2025

This Privacy Policy is effective as of the date listed above.