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Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-7 business days, express shipping 2-3 business days, and overnight shipping arrives the next business day. Processing time is separate and typically takes 1-2 business days for standard items.

Can I modify or cancel my order?

Orders can be modified or canceled within 1 hour of placement, as long as they haven't entered production. Contact us immediately at [email protected] for assistance.

What's your return policy?

We offer 30-day returns for standard items and 15-day returns for sale items. Items must be in original condition with tags attached. Custom/personalized items cannot be returned. See our returns policy for details.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping costs and delivery times vary by location. International customers are responsible for customs duties and taxes.

How do I track my order?

Once your order ships, you'll receive an email with tracking information. You can also log into your account to view order status and tracking details.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and other digital payment methods displayed at checkout.

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Contact Information

Live Chat

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Business Hours

Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed

Holiday Hours: Our support hours may vary during holidays. Check our website for current availability.